Lost video

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Lost video

Postby Jblakestokes » Wed Apr 01, 2020 1:12 am

I recorded a podcast with video last night on the iRig Recorder app. Both were there last night when I closed the app. When I opened today to export, I am only seeing audio and there is no evidence of the video. Can someone please help? This is VERY time sensitive.
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Re: Lost video

Postby imanymann » Thu Jul 16, 2020 4:36 pm

If it still does not work, I suggest that you should go to the shop where you buy the product to ask them to fix it. or maybe you miss some steps
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Re: Lost video

Postby Peter_IK » Thu Jul 16, 2020 4:38 pm

We make the app so it would IK that is the "shop" :) For this type of inquiry please open a ticket with IK Support via http://www.ikmultimedia.com/contact-support for direct and official technical support and they will assist you. Thank you.
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