IRig Keys Pro issues with iPad Pro (3rd Generation)

Join the Mobile Music Revolution — IK Multimedia gives you the most complete range of iOS music accessories and apps. Discuss them all here.

IRig Keys Pro issues with iPad Pro (3rd Generation)

Postby lukkylemec » Thu Jun 06, 2019 11:06 am

Hi,

I’ve got the iRig Keys Pro controller, but was disappointed to see the USB C to Mini Din cable wasn’t bundled when the latest phones / tablets and iPads all use USB C connection instead of micro usb or lightening... in any case, because I need this set up asap, I ordered the right cable for 36 euros or so via the IK store online.

I’ve just plugged it in, but there’s no power going to the iRig Keys Pro or signs that the iPad Pro even recognises it being hooked up...

It feels like this is a common issue for a lot of people - anyone had any luck fixing it? Or do I need to return it because the iRig Keys Pro simply isn’t compatible with the latest iPad?

Lukky
lukkylemec
 
Posts: 2
Joined: Thu Jun 06, 2019 10:45 am

Re: IRig Keys Pro issues with iPad Pro (3rd Generation)

Postby Peter_IK » Thu Jun 06, 2019 1:15 pm

Please see my response to your other post about this issue. It would need to be looked at by IK Support.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19803
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to iPhone/iPad Apps & Accessories