IRig. Only clean sound????

[jaisonjohnson]

Just picked up an IRig. Bought the AmpliTube Hendrix app.for the life of me I can’t get any of the distorted sounds to work. Tried messing with the settings the best I could. Also, only getting sound out of one ear when on AmpliTube. Without wasting hours of frustration I’m here. Help! Ps. It was the floor model out of the box at guit center. Not being cheap, it was the last one in stock. Maybe it’s thrashed?
VidMate AnyDesk https://mobdro.onl/download/

[Ryan_IK]

Hey jaisonjohnson,

Thanks for your reply

As this does sound unusual. I would suggest first contacting tech support at the link below. They will be able to help get you working and if they do find any troubles with your unit, they will be more than happy to help with anything warranty related.

https://www.ikmultimedia.com/contact-support/

https://www.ikmultimedia.com/warranty/

*If possible, you can help the team look into this for you by including an attached sales receipt and IK username with your initial ticket.

In the meantime, check to make sure to turn OFF the 'Mono Audio' option in your iOS Settings -> General -> Accessibility. Check also to ensure you have Microphone permissions enabled for AmpliTube in the iOS Settings -> Privacy section.

Note - Make sure you have headphones connected and not a headset as these types of connection can cause unusual behavior. If you do have a headset it is suggested to connect this prior to connecting your iRig to the iOS device being used.