Product Manager installation issues

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

Product Manager installation issues

Postby agw1965 » Sun Nov 19, 2023 9:26 am

Hello, trying to install and use the Product Manager, but a java script error message keep popping up, preventing me from using the software... Could you give me a hint or advise in this regard? Thanks...

AJavaScript error occurred in the main process
Uncaught Exception:
Error: Failed to get 'documents' path
at Object. <anonymous> (/Applications/IK Product Manager.app/Contents/ Resources/app.asar/main.js:72:30)
at Module._compile (internal/modules/cjs/loader.js:1152:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1173:10) at Module.load (internal/modules/cjs/loader.js:992:32)
at Module._load (internal/modules/cjs/loader.js:885:14)
at Function.f._load (electron/js2c/asar_bundle.js:5:12738)
at Object. <anonymous> (electron/js2c/browser_init.js:185:3510)
at Object../lib/browser/init.ts (electron/js2c/browser_init.js:185:3714) at _webpack_require_ (electron/js2c/browser_init.js:1:128)
at electron/js2c/browser_init.js:1:1200
at electron/js2c/browser_init.js:1:1267
at NativeModule.compileForInternalLoader (internal/bootstrap/ loaders.js:277:7)
at NativeModule.compileForPublicLoader (internal/bootstrap/ loaders.js:219:10)
at loadNativeModule (internal/modules/cjs/helpers.js:24:9)
at Module._load (internal/modules/cjs/loader.js:856:15)
at Function.f._load (electron/js2c/asar_bundle.js:5:12738)
agw1965
 
Posts: 2
Joined: Tue Oct 23, 2012 10:44 pm

Re: Product Manager installation issues

Postby plonkarchivist » Mon Dec 04, 2023 2:48 am

did you fix it?
plonkarchivist
 
Posts: 1
Joined: Mon Dec 04, 2023 2:44 am

Re: Product Manager installation issues

Postby agw1965 » Mon Dec 04, 2023 6:35 pm

Hello, yes... thanks :)
agw1965
 
Posts: 2
Joined: Tue Oct 23, 2012 10:44 pm

Re: Product Manager installation issues

Postby C. Manzano » Fri Dec 15, 2023 2:30 pm

How did you fixed it? i have the same problem and this thing is getting me crazy :x
C. Manzano
 
Posts: 1
Joined: Fri Dec 15, 2023 2:29 pm

Re: Product Manager installation issues

Postby angelohector » Sun Dec 17, 2023 5:25 am

Same problem here. After installing and uninstalling trying to solve the downloading issues (keeps stuck on"Calculating...") this Java error appears to me. I've lost at least 4h of my life trying to install amplitube.

How did you solve it?
angelohector
 
Posts: 4
Joined: Thu Dec 08, 2016 5:08 pm


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