IK Program Manager Works but Custom Shop Does Not [Resolved]

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

IK Program Manager Works but Custom Shop Does Not [Resolved]

Postby joe.malinovsky » Sat Nov 19, 2022 3:52 am

Just setting my new computer. Downloaded the new IK Program Manager and reinstalled all my software. Yes. BUT, installed the updated Custom Shop (IK Program Manager says it was installed), but keep getting an error message that some file isn't found and thus it won't open. Has anyone else experienced this issue. Any advice on next steps. I hate to contact support unless I really need to. Thanks.
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Re: IK Program Manager Works but Custom Shop Does Not

Postby DarkStar » Sat Nov 19, 2022 12:12 pm

Hello and welcome to the forum.

What file is missing? cs2_inst.exe?
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=5&t=26221
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Re: IK Program Manager Works but Custom Shop Does Not

Postby joe.malinovsky » Sat Nov 19, 2022 3:58 pm

Yes. that is the file showing as missing.
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Re: IK Program Manager Works but Custom Shop Does Not

Postby joe.malinovsky » Sat Nov 19, 2022 4:07 pm

Just went in and checked Documents\1k Multimedia and the file CS2.inst.exe is missing. Only file showing is custom shop 2.0. I would like to know how can I get a copy of the CS1 file? Thanks for the assistance.
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Re: IK Program Manager Works but Custom Shop Does Not

Postby joe.malinovsky » Sat Nov 19, 2022 4:17 pm

I decided to uninstall cs 1.8. Then try again. This time everything worked. I now have custom shop reinstalled. Thanks for your help.
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