Masterin Console Crashes when selecting ASIO

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

Masterin Console Crashes when selecting ASIO

Postby foper » Sat Feb 03, 2018 12:24 am

I just bought the Mastering Console v1.1, and using it as a standalone. When trying to select ASIO (for my ASIO driver) in the 'Technology' field, the program crashes:

"Lurssen Mastering Console has stopped working"

Running on Windows 10. Any help would be appreciated.
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Re: Masterin Console Crashes when selecting ASIO

Postby Peter_IK » Sun Feb 04, 2018 4:14 pm

Hi, I’m not sure but the support team can assist at http://www.ikmultimedia.com/contact-support/mi/. Thanks!
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Re: Masterin Console Crashes when selecting ASIO

Postby foper » Sun Feb 04, 2018 7:20 pm

Thanks
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Re: Masterin Console Crashes when selecting ASIO

Postby tlbergman » Mon May 25, 2020 8:09 pm

I am having the exact same issue. Any public notification of the resolution for this would be helpful so that we don't have to wait several days for IK Multimedia's support staff to get around to us.
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Re: Masterin Console Crashes when selecting ASIO

Postby DarkStar » Tue May 26, 2020 12:21 pm

The previous post was over 2 years ago. It is disappointing that the OP did not let us know the resolution.

Anyway, please raise a Support Ticket, here for the latest situation (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.
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