T-Racks 5 silencing beginning in Audition CC and iZotope RX

[Garven]

Hi,

I've been enjoying the T-Racks 5 plugins since buying them as part of Total Studio Max last year. However, I cannot really use them in the two audio editors I use the the most, iZotope RX 8 and Audition CC as they seem to silence the first few seconds of the loaded audio file whenever I apply any T-Racks 5 plugin in either DAW. However, in Cockos Reaper. this doesn't happen. It also doesn't happen in RX 8 Advanced if I apply a T-Racks plugin in RX's Batch processor (it does silence some of the beginnning in Audition's Batch processor).

Since up until recently I used RX 8 almost all the time for editing, I thought it was an RX issue but after trying Audition CC, I see the same thing is happening with it. It's strange. I just loaded a 4-minute track into Audition and applied T-Racks Master EQ-432. The first time I applied the plugin, it silenced the first second. I tried another track. This time, it silenced the first two seconds. Third time, 2.7 seconds! then I switched to RX 8 Advanced, loaded the same track and applied the same preset in Master EQ-432. The first time I, it silenced the first 4 seconds. I undid it and reapplied the same preset. This time 7 seconds were silenced.

This may be latency related, but it doesn't affect the end of the files, only the beginning.

Anyone have any ideas?

[DarkStar]

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help.

Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.

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