Lurssen Mastering Console crashes Cubase

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Re: Lurssen Mastering Console crashes Cubase

Postby Peter_IK » Mon Jun 01, 2020 6:45 pm

lowecjl wrote:I am assuming that they have modified/updated it in some way. Has doing this solved the issue?

Not necessarily. It may reset the files in a way that will work.
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Re: Lurssen Mastering Console crashes Cubase

Postby bruce-rez » Mon Jun 01, 2020 7:45 pm

lowecjl wrote:I am assuming that they have modified/updated it in some way. Has doing this solved the issue?

I uninstalled the old Lurssen plugin and installed the new one.
I tried it in Cubase Elements 10.5 and no crash, works fine.

You need to uninstall first the Lurssen plugin and going to My Product and install the latest one.
Hope that helps.
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iMac (Mid 2011), 2.5 GHz Intel Core i5, 24 GB RAM
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Re: Lurssen Mastering Console crashes Cubase

Postby lowecjl » Mon Jun 01, 2020 7:57 pm

Thanks for the update. I will see if that works for me....
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Re: Lurssen Mastering Console crashes Cubase

Postby lowecjl » Mon Jun 01, 2020 10:00 pm

Just tried to unistall and re-install.. No luck.... Also deactivated the asio guard. Guess I have a different issue.....Thanks for the info.
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Re: Lurssen Mastering Console crashes Cubase

Postby darkogav » Mon Jun 01, 2020 11:38 pm

what happens if you uninstall it and remove all referencs to it from system. [1]
- reboot
- launch Cubase and have it rescan all plugins.
- then re-install it.

[1] sometimes you have to launch terminal, su as root, then go through the /Library/ and /Users/$username/Library/ and remove a bunch of files and plist files.

You can try a command like below from within Terminal as root.

Code: Select all
find  / -name '*urssen*' -print | more


it should list where the files might be.
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Re: Lurssen Mastering Console crashes Cubase

Postby bruce-rez » Tue Jun 02, 2020 6:39 am

I tried tonight the Lurssen plugin in Cubase Elements 10.5 after new installation as advised the technical support but unfortunately it wiped the Cubase and crashed again, not happy.
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iMac (Mid 2011), 2.5 GHz Intel Core i5, 24 GB RAM
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Re: Lurssen Mastering Console crashes Cubase

Postby darkogav » Wed Jun 03, 2020 3:37 am

hmm. yeah, i tried it on my setup. I am running OS X 10.13.6. my DAW is Cubase. Its crashing here as well. i removed it. sounds good and interesting. but i guess not stable on OS X.

in case it helps. jhere are the files it places. you can remove them manually.

Code: Select all
sh-3.2# find / -name '*urssen*' -print
/Library/Application Support/Avid/Audio/Plug-Ins/Lurssen Mastering Console.aaxplugin
/Library/Application Support/Avid/Audio/Plug-Ins/Lurssen Mastering Console.aaxplugin/Contents/MacOS/Lurssen Mastering Console
/Library/Documentation/IK Multimedia/Lurssen Mastering Console
/Library/Documentation/IK Multimedia/Lurssen Mastering Console/Lurssen Mastering Console User Manual.pdf
/Library/Preferences/com.ikmultimedia.Lurssen Mastering Console.plist
/Library/Audio/Plug-Ins/VST3/Lurssen Mastering Console.vst3
/Library/Audio/Plug-Ins/VST3/Lurssen Mastering Console.vst3/Contents/MacOS/Lurssen Mastering Console
/Library/Audio/Plug-Ins/VST/Lurssen Mastering Console.vst
/Library/Audio/Plug-Ins/VST/Lurssen Mastering Console.vst/Contents/MacOS/Lurssen Mastering Console
/Library/Audio/Plug-Ins/Components/Lurssen Mastering Console.component
/Library/Audio/Plug-Ins/Components/Lurssen Mastering Console.component/Contents/MacOS/Lurssen Mastering Console
/Library/Audio/Plug-Ins/Components/Lurssen Mastering Console.component/Contents/Resources/Lurssen Mastering Console.rsrc
/private/var/db/receipts/com.ikmultimedia.pkg.LurssenMasteringConsole.plist
/private/var/db/receipts/com.ikmultimedia.pkg.LurssenMasteringConsole.bom
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Re: Lurssen Mastering Console crashes Cubase

Postby Peter_IK » Wed Jun 03, 2020 3:46 pm

It has been tested on macOS. I'm sure IK Support can help you. Please send them any crash info like I see posted above if you have not done so already. They will figure out what is happening for you and fix it.
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Re: Lurssen Mastering Console crashes Cubase

Postby darkogav » Wed Jun 03, 2020 5:38 pm

Peter_IK wrote:It has been tested on macOS. I'm sure IK Support can help you. Please send them any crash info like I see posted above if you have not done so already. They will figure out what is happening for you and fix it.


I didn't but it b/c of the crash. but seems useful tool. i will send crash report. but basically, it crashed when you turn the input knob in specific situations.
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Re: Lurssen Mastering Console crashes Cubase

Postby bruce-rez » Wed Jun 03, 2020 6:44 pm

I am in contact with IK Support and already sent them the error report and more info.
The last information they asked me is about the Sample Rate and Buffer Size of my session, I've already sent them these infos too.
I'll keep you updated if I have any new info from them.
--------------------------------------------------------------------------------------
iMac (Mid 2011), 2.5 GHz Intel Core i5, 24 GB RAM
High Sierra 10.13.6
Cubase Elements 10.5
Steinberg UR22C
IK Total Studio 2 Max
M-Audio Keystatoion 49
Korg Pa4X
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Re: Lurssen Mastering Console crashes Cubase

Postby bruce-rez » Thu Jun 04, 2020 5:14 pm

Here is the latest reply I got from IK Support:

[Mod redacted] Paraphrased: DAWs have changed part of their program architecture which will be addressed in the next update.

Please do not discuss or quote directly any responses you get from IK Support as per the Forum Rules rules.php"
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iMac (Mid 2011), 2.5 GHz Intel Core i5, 24 GB RAM
High Sierra 10.13.6
Cubase Elements 10.5
Steinberg UR22C
IK Total Studio 2 Max
M-Audio Keystatoion 49
Korg Pa4X
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Re: Lurssen Mastering Console crashes Cubase

Postby darkogav » Fri Jun 05, 2020 12:22 am

FWIW.. i couldn't replicate the crash a 2nd time using 9.5. No issues. I can't explain the crash. Maybe related to another VST.
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