T-Racks (TotalStudio2) Catalina

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T-Racks (TotalStudio2) Catalina

Postby stefk » Tue May 26, 2020 8:11 am

hi all,
some help/info please,
new Catalina system. and I am re installing daw products (Cubase, Reason, and IK-TotalStudio2 bundle)

I cannot get any of the IK products to authorize and run. I have followed the guidelines from the IK web site re 'Catalina and System-Prefs'.
Using the "Authorisation-Manager", the numbers go in, and get green-OK that the items are authorized. But If I instantiate IK-products in Cubase, Reason or Stand-Alone, the IK products give "NOT Authorized" error, and even asking me to use "Custom-Shop" to authorize.
>> When I try to log in via Custom-Shop, it gives me another error saying my user-limit exceeded [even though my same-login works ok on the IK main site]

I have additionally logged tickets to the IK Customer support a few days ago not got anything from them yet.

Any suggestions to try and get the IK plugins working would be welcome.

(oh yeah, all the Cubase, GrooveAgent, Halion, Reason, Korg-Legacy plugins authorise and work ..)

regards,
/Stef
stefk
 
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Re: T-Racks (TotalStudio2) Catalina

Postby DarkStar » Tue May 26, 2020 12:08 pm

To keep all the replies in one place, please post over here:
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=12&t=24481
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