T-RackS Tape Machine Collection available now

Discussion about MixBox and T-RackS

Re: T-RackS Tape Machine Collection available now

Postby DarkStar » Sat May 16, 2020 12:57 pm

Hello and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please cut them some slack.

[#] But please remember that the same symptoms do not necessarily mean the same problem.
DarkStar ... interesting, if true.
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Re: T-RackS Tape Machine Collection available now

Postby theturnback » Sat May 16, 2020 9:28 pm

Thank you DarkStar for the info. I did put a Support Ticket in (I went ahead and purchased the Tape Collection since they do open in Pro Tools. I just can't get anything to happen in the Standalone app. I'll post an update if it gets resolved. Thanks.
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