Tape Echo bug

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Tape Echo bug

Postby Anatolyj » Sat Apr 27, 2019 9:34 pm

Hi, bought recently Tape Echo and found bug it seems. It's related with backround noise level.
Simple reproduce: load plugin - we no hear noise. Load first factory preset "GTR Echo" - as well no noise. Then load last factory preset "Whacked..etc" - we hear noise. Then load again first preset - now noise here. Open tweak panel - we see that noise handle stay at zero. Touch it by mouse - noise will abruptly stopped, accordingly to value level.

Plugin version 5.1.1 (vst win10 64bit)
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Re: Tape Echo bug

Postby garfy » Mon Apr 29, 2019 10:53 am

Hello Anatolyj

I've just tried to reproduce your issue in my setup (specs in sig) but Tape Echo is working as expected i.e. no parameter hangover when swapping presets.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
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Re: Tape Echo bug

Postby Anatolyj » Mon Apr 29, 2019 11:53 am

Garfy ok i will do thru support mail or other (perhaps this issue just on windows while you on mac).
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Re: Tape Echo bug

Postby garfy » Mon Apr 29, 2019 11:55 am

Anatolyj wrote:Garfy ok i will do thru support mail or other (perhaps this issue just on windows while you on mac).


Perhaps it is just a Windows issue - either way, it's best to contact IK Support for some one-to-one help.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Tape Echo bug

Postby DarkStar » Mon Apr 29, 2019 12:45 pm

I'm not sure what you mean by the "Tweak panel", but I can reproduce the issue here (Windows 7 SP1).
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Re: Tape Echo bug

Postby Anatolyj » Mon Apr 29, 2019 1:13 pm

DarkStar wrote:I'm not sure what you mean by the "Tweak panel", but I can reproduce the issue here (Windows 7 SP1).

This > https://imgur.com/svK78ES
(And thank you for confirmation)
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Re: Tape Echo bug

Postby DarkStar » Mon Apr 29, 2019 1:39 pm

Ah ha!

It even carries over when changing between A...D.
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Re: Tape Echo bug

Postby garfy » Mon Apr 29, 2019 3:16 pm

Just had another playabout with this on headphones (with a quieter piece of audio running through the delay) and I now hear what you mean.

To get it to reset on a preset with '0' noise I have to raise the noise to '0.1' and back to '0'

I'll put a ticket into support - the more the merrier. ;)
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Tape Echo bug

Postby Anatolyj » Tue Apr 30, 2019 10:27 pm

garfy wrote:ll put a ticket into support - the more the merrier. ;)

Thanks !
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Re: Tape Echo bug

Postby Anatolyj » Tue Apr 30, 2019 10:31 pm

garfy wrote:To get it to reset on a preset with '0' noise I have to raise the noise to '0.1' and back to '0'

Well yes, but i mean it's will not very well to do each time after load project that contain plugin heh.
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Re: Tape Echo bug

Postby garfy » Wed May 01, 2019 9:04 am

Anatolyj wrote:Well yes, but i mean it's will not very well to do each time after load project that contain plugin heh.


No, I agree it's not good. What I meant was, I have to physically turn the control to 'zero' the effect. I was just trying to note a possible difference as you said that you can -
Anatolyj wrote:Touch it by mouse - noise will abruptly stopped


I generally don't see/hear these kind of issues as I don't often use presets.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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