My Presets are grayed out Help

Discussion about MixBox and T-RackS

My Presets are grayed out Help

Postby arqesemusic » Wed Nov 28, 2018 5:22 pm

Can anyone help me get my presets to show up?
I have tried tech support but no one will call me.
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Re: My Presets are grayed out Help

Postby Peter_IK » Wed Nov 28, 2018 5:49 pm

IK Support uses a ticketing system, it is not a phone support system. If necessary for very detailed walkthroughs, etc they may communicate by other means.

Since you have a support ticket open, please reply that the suggestion(s) didn't help and they will continue to assist you.

Please also review the forum rules and the new posting guidelines at viewtopic.php?f=10&t=19505 about posts like this and what to do in cases where you feel a ticket is not being handled to your satisfaction (and why this post is now locked).
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