Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC
by bmisf@mus1C » Wed Mar 08, 2023 5:24 am
Why does SampleTank create a .userchain folder on the desktop? It should follow standard conventions and use system directories set aside for app settings and configuration files, not clutter the desktop. Please fix this. I'm on latest MacOS, if it makes a difference.
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bmisf@mus1C
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by Peter_IK » Wed Mar 08, 2023 4:34 pm
It does not here and I have not seen reports of this. Please open a ticket with IK Support if you feel this is something SampleTank-related and they will work with you to figure it out. Thanks.
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by bmisf@mus1C » Wed Mar 08, 2023 4:53 pm
Will do—thanks. I found reports elsewhere online liking that folder to SampleTank and confirmed it by deleting it, then relaunching SampleTank; the folder reappeared on my desktop.
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by Peter_IK » Wed Mar 08, 2023 6:51 pm
Strange I still couldn't recreate this on my Mac (latest macOS as well) even after removing and reinstalling SampleTank 4. Hopefully IK Support can figure it out and see what might be triggering this.
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by rimco » Mon Mar 20, 2023 3:27 pm
Same issue here.
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by Peter_IK » Mon Mar 20, 2023 3:28 pm
Peter_IK wrote:It does not here and I have not seen reports of this. Please open a ticket with IK Support if you feel this is something SampleTank-related and they will work with you to figure it out. Thanks.
IK Multimedia. Musicians First.YouTube -
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by microplex » Thu Nov 30, 2023 6:33 pm
It actually exists but it is not a folder but a hidden file. If you delete it Sampletank or Syntronik create it again.
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by rimco » Thu Nov 30, 2023 6:48 pm
In my experience, any IK multimedia app results in a .userchain on the desktop.
Could this issue be linked to external drives? I sincerely hope IK multimedia will be able to tackle the issue and fix it as this does not do justice to their awesome software.
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by Peter_IK » Thu Nov 30, 2023 11:10 pm
Peter_IK wrote:It does not here and I have not seen reports of this. Please open a ticket with IK Support if you feel this is something SampleTank-related and they will work with you to figure it out. Thanks.
IK Multimedia. Musicians First.YouTube -
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this link.
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Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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