SampleTank 4 MAX crashes in Logic Pro

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SampleTank 4 MAX crashes in Logic Pro

Postby DP_Scores » Mon Sep 12, 2022 10:53 am

Hi everybody,
when using SampleTank 4 MAX in the following versions:
4.1.5 / 4.1.6 / 4.1.7 / 4.2.0 / 4.2.1 and the currently newest version 4.2.2,
Logic Pro crashes by closing the instrument window.

I've tried to reinstall the above mentioned versions, but always with the same issue - crashing Logic Pro when closing SampleTank.

For now I use the SampleTank 4 MAX version no. 4.1.4 (21E19) and it works fine so far. But I'd love to use the newest version, not only for bug fix-reasons.

I'm running the latest Logic Pro 10.7.4 on a MacBook Pro 16" from 2019 with an 8-core i9 (2,3 GHz) / 64GB RAM / 1TB SSD / Radeon 5500M 4GB and all samples are stored on an external NVME Thunderbolt 3 Drive. The OS is macOS Monterey version 12.5.1

Somebody else with the same issue and if so: how you have maybe fixed it?

Thanks for you support, I appreciate it!

Best wishes,
Dragan
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Re: SampleTank 4 MAX crashes in Logic Pro

Postby DarkStar » Mon Sep 12, 2022 3:00 pm

other Logic Pro users may chip in with suggestions.

Meanwhile, the best thing to do is contact Technical Support, via the IKM web site, after Searching the FAQs for some one to one help.
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Re: SampleTank 4 MAX crashes in Logic Pro

Postby rj.gray » Mon Apr 24, 2023 12:06 am

I'm having this exact problem. I'm contacting support but find it often takes a long time with IK Support. Were you ever able to fix this issue?
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Re: SampleTank 4 MAX crashes in Logic Pro

Postby rj.gray » Fri Jun 30, 2023 3:01 am

After months of troubleshooting with them I decided it wouldn't hurt to uninstall and then reinstall every IK product. After doing all of it the problem was fixed.
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