Hammond B-3X 1.33 still randomly crashing

[reuelt]

Hammond B3-X 1.33 is supposed to fix some memory leaks issue and some crashing bugs BUT it is still randomly crashing.

I am often experiencing sudden freezing. After shutting down the software, it will not even fire up again. Uninstalling and reinstalling the software does NOT work.

Only way to recover is to rename preset folder, reboot the PC and then only B3-X will start. After that I could copy back the .b3x files.

Please don't tell me to contact IK Multimedia support. Support ignored my ticket for 3 weeks when I first bought the software - so I just canceled that ticket.

Version 1.33 claim that there was memory leaks & bugs proved that I was right since 2020 but support just ignored my feedback.

[Peter_IK]

Sorry to hear you are having issues but IK Support is the right avenue. Please see this post for information on what to do here if you feel your support ticket wasn't handled to your satisfaction: viewtopic.php?f=10&t=19505

Locking since the link above will let you know what you need to do. Thank you.