Miroslav 2 Crashes after clicking Preference button

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Miroslav 2 Crashes after clicking Preference button

Postby devanesjes » Sat Dec 07, 2019 12:50 pm

My Miroslav 2 plugin crashes when I click the Preference button.
This happens in both ProTools and Logic.
When I use the stand alone app it doesn't.

I work on a Mac, High Sierra, 16 GB, 3.4 GHz i7.

Anyone with a solution?
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Ryan_IK » Mon Dec 09, 2019 5:09 pm

Please do note, this is a user-to-user discussion forum. Please contact technical support to report any unusual behavior. Below is their contact. Send me your ticket number in a PM once opened.

https://www.ikmultimedia.com/contact-support/
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Re: Miroslav 2 Crashes after clicking Preference button

Postby squeakD » Fri Dec 13, 2019 2:18 pm

This has to be an issue specific to IK as this crash is common in other DAWS too.

Sqk
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Ryan_IK » Fri Dec 13, 2019 4:28 pm

If you guys haven't already, open a ticket and shoot me a PM with your ticket number. The team should have more information to help get you going.

https://www.ikmultimedia.com/contact-support/
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Re: Miroslav 2 Crashes after clicking Preference button

Postby nyon » Tue Jan 07, 2020 7:18 am

I have the same problem in Windows 10, pro tools. I was trying to get my keyboard to trigger sounds, thought I should look in preferences and same thing happens The keyboard works in standalone. Let see what IK says..hopefully they'll have a solution
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Peter_IK » Tue Jan 07, 2020 5:51 pm

I'm sure the support team will assist you and rectify the issue. Thanks!
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Re: Miroslav 2 Crashes after clicking Preference button

Postby zzz00m » Tue Jan 21, 2020 4:45 pm

Has anybody got this sorted out yet?
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Peter_IK » Tue Jan 21, 2020 8:06 pm

I’m sure the support team can provide a status in your ticket.
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Re: Miroslav 2 Crashes after clicking Preference button

Postby zzz00m » Tue Jan 21, 2020 9:52 pm

Peter_IK wrote:I’m sure the support team can provide a status in your ticket.

I'm sure they could if I had an open ticket. ;)

But I just saw this thread, and reproduced the problem that had been unknown to me until now.

Since nobody had updated this thread in two weeks, I was wondering if it was solved yet...

And if we're not allowed to discuss this problem here, don't you think the thread should be closed?
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Peter_IK » Tue Jan 21, 2020 10:43 pm

No one said it wasn’t allowed. Best way to get a resolution to problem you are having is to report it, though.

However since people seem to be quite critical of suggestions of going through the proper and best channels to get a problem resolved and feel our rules about being civil don’t apply to snarky comments to our mods/admins I can certainly grant your wish and close the thread.
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Re: Miroslav 2 Crashes after clicking Preference button

Postby Ryan_IK » Mon Jan 27, 2020 6:35 pm

Just a heads up to anyone reading. Miroslav Philharmonik 2.0.6 has been released and corrects any unusual behavior related to the Preference button and DAW use. Grab the latest download from your User Area -> My Products section of your IK Multimedia account.

https://www.ikmultimedia.com/userarea/my-products/
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