B3X Demo - Crashing Cubase 10 Pro Win 7 64 Bit

Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC

B3X Demo - Crashing Cubase 10 Pro Win 7 64 Bit

Postby whitealbum » Mon Oct 07, 2019 6:03 pm

Hello,
Title says it all.
After tweaking a little the Hammond B3X Demo , B3x crashes Cubase 10.

It is a known problem and what can i do to solve this issue.
Thanks
Andreas
whitealbum
 
Posts: 82
Joined: Mon Mar 14, 2011 10:47 am

Re: B3X Demo - Crashing Cubase 10 Pro Win 7 64 Bit

Postby Peter_IK » Mon Oct 07, 2019 6:09 pm

This forum is for user-to-user discussion and general announcements. I don't see this listed as a known global issue, also please open a ticket with IK Support for technical issues and they will guide you as to what to do to resolve the issue you are having.

They can be reached at http://www.ikmultimedia.com/contact-support and will happily assist you.

Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19788
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: B3X Demo - Crashing Cubase 10 Pro Win 7 64 Bit

Postby Featherlightstudio » Sun Dec 06, 2020 10:48 pm

Unfortunately, we are having the same problem here as well.

Project containing B3X is crashing both Cubase 10 pro and now Cubase 11 Pro upon opening repeatedly.

This is on a Mac system ( Catalina )
Interesting, after some exhaustive reformatting of the entire system and re-installation of a fresh version of Catalina and ONLY Cubase Pro and B3X, it appears to be related to just the vst3 version. 'Re-naming' the vst3 version to .OLD and forcing the app to use the vst ver 2.4 does not cause the same behavior.
Under these conditions, B3X operates as expected.

A temporary workaround for now hopefully.
Featherlightstudio
 
Posts: 3
Joined: Mon Dec 24, 2018 9:09 pm

Re: B3X Demo - Crashing Cubase 10 Pro Win 7 64 Bit

Postby DarkStar » Mon Dec 07, 2020 1:29 pm

I am glad that you've found a workaround.

Please let IK Multimedia Support and Steinberg Support know about your findings. THat will help one or both of them to find and resolve the problem.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8678
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK


Return to Virtual Instruments: SampleTank, Hammond B-3X, More