SampleTank 4 [and 4.0.8] Now Available!

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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby halfcack » Fri Apr 19, 2019 9:59 pm

Thank you Peter.

My problem is being stupid ordering 128 gig for the first time.

On me. Is there a way to download all to the ssd and run it from there, if so, how do I get it to the ssd.

Sorry, not computer oriented. With the size I agree an installer would be sort of out of the question and I don’t want to miss out plus I ordered an ik 49 I/o.

Thank you.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby soundcreations » Fri Apr 19, 2019 10:00 pm

I agree things are getting better in some areas but there is still room for improvement.

* It Was The Buffers All Along *
So the past few days I have been really going through it.
- I spent so much time using Latency Monitor to troubleshoot
- Unplugging USB drives, trying to make sure my audio interface was allocated to its own USB lane
- Transferred everything to a new 1TB SSD (for samples)
- Even reseated my CPU cooler with new thermal paste
- Checked BIOS for CPU throttling
- and so much more ;)

After each change or adjustment I tested with the same project just so things would be consistent and it would be easier to determine the cause.

I also created an additional project based on my SampleTank 4 test project using multiple virtual instruments that were heavy on memory usage (Trillian, Kontakt, HALionsonic, etc.) and did not get the random crackles and such at the same buffer size.

DISCOVERY: SampleTank 4.04 still seems to have issues with buffer sizes. I am using a newer PreSonus Studio 6|8 and progressively adjusted buffer sizes until I could play the project without the crackles. I had to go up to 1024 in order for things to sound as I would expect them to using the SampleTank 4.04 test project.

I tested this both in Cakewalk by BandLab and Cubase Pro 10 with similar results.

Just wanted to share my experience and also will submit a ticket just to officially document this. I am hoping things can continue to be optimized so we can truly enjoy SampleTank 4 as it was originally envisioned to be used.

All the best,
Simeon
Last edited by soundcreations on Sat Apr 20, 2019 1:27 am, edited 1 time in total.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby dlgebert » Sat Apr 20, 2019 1:23 am

halfcack wrote:Is there a way to download all to the ssd and run it from there, if so, how do I get it to the ssd.


halfcack,

Are you using Safari for your browser? If so, I can create blank virtual drive and see what the process is to change the default download path.

Dave
Check out my YouTube channel that features music and videos created by myself. My current album features Syntronik synths, guitars and MODO bass thru Amplitube amps, effects & T-RackS.

https://www.youtube.com/channel/UCdu7S84EBIfXctQdqxOuAtA
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby dlgebert » Sat Apr 20, 2019 4:44 am

halfcack wrote:Is there a way to download all to the ssd and run it from there, if so, how do I get it to the ssd.


halfcack,

I created a small 2GB virtual drive on my iMac and I was able to change a Safari setting, and then login to my user area and download directly to my virtual drive. You should easily be able to do the same to your SSD. Below is the process I followed:

Before starting, create a "Download" folder on your SSD drive to keep all your downloaded files in, then continue.

    Open [Safari]

    From the Safari menu, select [Safari] and then [Preferences]

    Toward the bottom of the small window that pops up, change [File download location:] to [Other...]

    A new window will pop up and in the column on the left, click on the icon that has your computer's name. From there, find your SSD drive and select it.

    Choose the "Download" folder you created on your SSD drive.

    You can close the small window and download files from your User Area.

    The downloaded files will now go to the "Download" folder on your SSD drive.

I downloaded "The Grid Sound Content" as a test, and the file went to my virtual drive instead of the default Download folder.

You should be able to install software directly to your SSD drive, but I've never done that myself, so I can't comment on that process.

Dave
Check out my YouTube channel that features music and videos created by myself. My current album features Syntronik synths, guitars and MODO bass thru Amplitube amps, effects & T-RackS.

https://www.youtube.com/channel/UCdu7S84EBIfXctQdqxOuAtA
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby halfcack » Sat Apr 20, 2019 5:27 am

Thank you for that. I really appreciate it. It will leave some space to work with.

Thank you so much.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby soundcreations » Sat Apr 20, 2019 5:14 pm

* What A Difference A Day Makes *

Ok so my last post might have been a little dark and gloomy but remember the sun is still shining even above the clouds.

So one thing we all tend to forget at one time or another (especially on the Windows platform) is that over time Windows somehow just seems to get weirder as updates come and go and especially prone to having issues when we are connected to a network.

While I still tend to believe SampleTank 4.04 still can be further CPU optimized the issue forced me to take a deeper dive into the overall performance issues and bottlenecks I had on my individual machine and it revealed some issues that not only improved my SampleTank 4.04 experience but also my overall Windows performance.

The usual suspects were at play;
* Driver updates (USB, Network adapters, Logitech SetPoint (possible high CPU idle usage), just going through and checking for the latest.
* Audio interface USB exclusive ports
* Non Essential Startup programs and services disabled (that seemed to be a big one)
* CPU power saving features (meaning turning them off)
* DAW optimal settings (in my case sync was coming from the Steinberg Generic Low Latency Driver instead of the PreSonus 6|8 ASIO driver)

The Latency Mon program was a great help as well as seeing how my USB devices were connected to what in Device Manager to isolate things to eliminate conflicts. More info here:
https://www.resplendence.com/latencymon

Here is the USB Device Tree Utility for an easy way to view your connected USB hubs and devices.
https://www.uwe-sieber.de/usbtreeview_e.html#download

So today running 512 buffers and the glitches have seemed to be virtually gone.

Thanks so much to the IK Team for their continuing work on this.
Joyfully,
Simeon
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby halfcack » Sat Apr 20, 2019 5:44 pm

Excellent.

Sometimes the smallest issue can solve a person's whole problem.

I’m a geezer and it’s sometimes hard to see what’s in front of me.

Above are three posts that solved all the problems.

I was fortunate that the My Passport WD SSD appeared on the desktop as soon as I plugged it in. I haven’t used a PC in 9 years. I forgot all the tricks.

The transfer of files was ignorant. Meaning I had forgotten the facts how easy this was.

There are two ways to download the program and files above to the SSD. Support made it simple, all content can be transferred. Two ways to use Safari to download to the SSD.

Thank you all. With this knowledge I will most probably reset to factory. Everything looks ok but I did not gain as much as I thought I would but enough memory to not have full drive pop up.

It looks like that I didn’t hurt anything by transferring. I was surprised that both SE and SP3 worked normally.

So, someone may be able to answer this. I transferred the content and sounds to the My Passport WD, I deleted those files in trash permanently but SE4 still pulls up sounds.

It’s not possible for them to have the drive location so they must be on the main drive too, right ?

The last question is if I successfully download all SE4 programs and files, will I be able to open them and use SP4 on the My Passport drive with nothing on the computer drive.

I doubt this will work but it’s worth asking.

Thank you.

Every detail helps. One nice thing is I hear lag at 5 milliseconds instead of the normal 15, most equipment is not useable for me. I haven’t noticed any lag at all from midi le, WIDI bud or any wireless Bluetooth from 3.1 to 4. Either from overdubbing to recording vocals or midi boards.

Nothing is too small to mention for those of us who have been away from a PC.

Thank you.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby dlgebert » Sat Apr 20, 2019 7:00 pm

halfcack wrote:With this knowledge I will most probably reset to factory.


Great news! I reset my iMac at least twice after ST4 MAX was released. Not because of ST4 itself, but after I discovered some new techniques I wanted a fresh start.

If you hold down [Option-Command-R] while powering up your Mac, you can install the newest version of MacOs directly from the internet.

https://support.apple.com/en-us/HT204904

That worked well for me. Good luck, and great music! :D

Dave
Check out my YouTube channel that features music and videos created by myself. My current album features Syntronik synths, guitars and MODO bass thru Amplitube amps, effects & T-RackS.

https://www.youtube.com/channel/UCdu7S84EBIfXctQdqxOuAtA
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby halfcack » Sat Apr 20, 2019 11:13 pm

Thank you for that. Every time it’s such a project to do it.

Appreciation.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby soundcreations » Sat Apr 20, 2019 11:42 pm

Well after working through some of my issues I thought I would have some fun and put a short demo/preview together. I want to do a more in depth playthrough/review but thought this would get the ball rolling.

You can check it out here:
https://youtu.be/uf_H2XXV_T8

Looking forward to being able to make lots more music and inspiration with SampleTank 4.

Thanks everyone and have a most Joyous Easter (Resurrection) weekend!

All the best,
Simeon
PraiseTracks.com
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby halfcack » Thu Apr 25, 2019 5:25 am

dlgebert wrote:
halfcack wrote:Is there a way to download all to the ssd and run it from there, if so, how do I get it to the ssd.


halfcack,

I created a small 2GB virtual drive on my iMac and I was able to change a Safari setting, and then login to my user area and download directly to my virtual drive. You should easily be able to do the same to your SSD. Below is the process I followed:

Before starting, create a "Download" folder on your SSD drive to keep all your downloaded files in, then continue.

    Open [Safari]

    From the Safari menu, select [Safari] and then [Preferences]

    Toward the bottom of the small window that pops up, change [File download location:] to [Other...]

    A new window will pop up and in the column on the left, click on the icon that has your computer's name. From there, find your SSD drive and select it.

    Choose the "Download" folder you created on your SSD drive.

    You can close the small window and download files from your User Area.

    The downloaded files will now go to the "Download" folder on your SSD drive.

I downloaded "The Grid Sound Content" as a test, and the file went to my virtual drive instead of the default Download folder.

You should be able to install software directly to your SSD drive, but I've never done that myself, so I can't comment on that process.

Dave
Dave, I just had a chance to try this. A piece of genius. I read some of the other methods which required a whole lot more knowledge plus the steps to get to where you got me to even if I understood it were overwhelming.

Some required that extra software be purchased others I didn’t get beyond the first paragraph.

I followed your instructions. It downloaded the SE files in about a half hour. I used a cheap My Passport WD Drive which came with a type C to type C cable.

That took me six hours on the first try on release date direct to the Mac.

I did have a glitch when I got to voice samples. It downloaded quite a bit then said I didn’t have authorization. I will retry once the ST3 stuff is safe.

I then got to ST3 Sound Content Part 1. It slowed quite a bit but the SSD got a bit warm as well. I’m sure it will make it through ST3 Sound Content Part 2 slower but it’s all on the SSD or will be. The SSD got a bit warmer just now so I put it on the metal of the MacBook.

Anyway, you came up with a two step solution that works perfectly. Thank you so much.

I will look on the forum for the latest list of what to open first, Pete has one, in the proper order.

Last question. Will I be able to open all the files and run SE4 from the external drive ? If not, mission accomplished. I have save my investment.

Thank you !
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby esierka » Thu Apr 25, 2019 6:37 pm

I submitted a support ticket on April 20, 2019 regarding ongoing performance issues with ST4 (version 4.04) that are rendering ST practically unusable and have not received a response. What do I need to do to get a response?
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby Ryan_IK » Thu Apr 25, 2019 7:03 pm

esierka wrote:I submitted a support ticket on April 20, 2019 regarding ongoing performance issues with ST4 (version 4.04) that are rendering ST practically unusable and have not received a response. What do I need to do to get a response?

I've gone ahead and bumped the team on your ticket. They have been switching to a new system to improve the overall user experience. We appreciate your patience during this transition. Stay tuned for a reply headed your way at some point today.
IK Multimedia. Musicians First.
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Need help? Our support team will be happy to help and can be reached at this link.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby esierka » Thu Apr 25, 2019 7:41 pm

Thanks. I did get a response and will start working things.
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Re: SampleTank 4 [and 4.0.4 + library updates] Now Available

Postby Ryan_IK » Thu Apr 25, 2019 7:51 pm

esierka wrote:Thanks. I did get a response and will start working things.

Glad to hear. :D
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