[RESOLVED] Download Issues

Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC

[RESOLVED] Download Issues

Postby wbentley » Sat Nov 24, 2018 12:13 am

[MOD: Split Topic as separate issue]

I can’t download any sounds into Sample Tank 3, purchased this and can’t use it because I have no sounds! Why is it so difficult to download the sounds?
wbentley
 
Posts: 6
Joined: Sat Jan 14, 2012 6:44 pm

Re: Download Issues

Postby garfy » Sat Nov 24, 2018 12:40 pm

Sounds are located in your User Area by clicking on the "Sounds Download" button next to the SampleTank 3 product.

Download the sounds and then let the installers place them in the default place on your computer. Once installed, open SampleTank and let the library manager rebuild the defaults and the sounds should then be available.

Feel free to post back if this doesn't fix your issue.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2133
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Download Issues

Postby wbentley » Sat Nov 24, 2018 4:36 pm

I’m using windows 10 if that makes any difference.
wbentley
 
Posts: 6
Joined: Sat Jan 14, 2012 6:44 pm

Re: Download Issues

Postby garfy » Sat Nov 24, 2018 4:42 pm

Sorry wbentley, I think you may need to give us a bit more information about your issue to be able to get some help.

Are you saying you are trying to download the sounds from your User Area by clicking the button, but nothing is happening?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2133
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Download Issues

Postby wbentley » Sat Nov 24, 2018 9:35 pm

Thank you so much, I finally figured it out from your last advice.
wbentley
 
Posts: 6
Joined: Sat Jan 14, 2012 6:44 pm

Re: Download Issues

Postby garfy » Sun Nov 25, 2018 10:21 am

Glad you've got it sorted.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2133
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


Return to Virtual Instruments: SampleTank, Hammond B-3X, More