".MySCMServerInfo" files in SampleTank Mac installation

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".MySCMServerInfo" files in SampleTank Mac installation

Postby victorp.sg » Thu Jul 26, 2018 10:42 am

I found a ".MySCMServerInfo" file in every root directories of the installation path after installing/updating SampleTank 3.6.4/3.7.3 for Mac, and its content is related to AmpliTube. The file is present in "/", "/Applications", "/Library", "/Library/Audio", "/Library/Audio/Plug-Ins", and "/Library/Audio/Plug-Ins/{Component,VST}" (but not in "/Library/Audio/Plug-Ins/VST3).

I know it doesn't affect the operation of the system, but is this file necessary on a production system? Searching the Net, it seems that this file is generated by Perforce apps for collaboration and versioning towards software development.

If the file is not necessary for installation or updating, perhaps it should be removed when packaging the distribution package.
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Re: ".MySCMServerInfo" files in SampleTank Mac installation

Postby DarkStar » Thu Jul 26, 2018 11:15 am

Hello victorp.sg and welcome to the forum.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others who run into a similar problem, please let us know how it gets resolved.
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Re: ".MySCMServerInfo" files in SampleTank Mac installation

Postby victorp.sg » Thu Jul 26, 2018 11:18 am

DarkStar wrote:Hello victorp.sg and welcome to the forum.
As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others who run into a similar problem, please let us know how it gets resolved.

I have actually raised one two days ago. Thanks for the information though.
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Re: ".MySCMServerInfo" files in SampleTank Mac installation

Postby DarkStar » Thu Jul 26, 2018 12:21 pm

You can always reply to the ticket and ask for a news update
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