Sound Library Update 3.5 for SampleTank 3

[artemX]

Hello. Please write all the solutions to the problem with installing Sound Library Update 3.5 for SampleTank 3. Many thanks!

My situation: Sounds Updater Error
Sound Contents not found, unable to update. Please, contact support team.
macOS Sierra 10.12.6, SampleTank 3 v3.7.3

[Peter_IK]

Please contact IK Support as the error message directs, and they will be able to assist you directly. They can be reached at http://www.ikmultimedia.com/contact-support/mi/ Thank you.

[artemX]

I contacted on this issue with technical support, but unfortunately I can not find on the site a section of my calls to tech support. Could you tell me where it is?

[Peter_IK]

I contacted on this issue with technical support, but unfortunately I can not find on the site a section of my calls to tech support. Could you tell me where it is?

When you open a ticket with IK Support online you get an email confirmation with a link to your ticket. IK Support does not have inbound phone support.