IK Product Management Tool?

Hammond B-3X, Syntronik, SampleTank, Miroslav Philharmonik, Sonik Synth, SampleMoog, SampleTron, Xpansion Tank series and all Powered by SampleTank instruments and sounds for Mac/PC

IK Product Management Tool?

Postby lowthert » Wed Mar 28, 2018 10:47 am

Hello all - are there plans for an IK tool to manage our products / authorisations / updates - like Izotope, NI, Toontrack, Avid etc... all have. I know we have the authorisation manager - but it is very cumbersome and manual compared to other apps that keep all our stuff in one place - updated and relevant to our account.

Thanks,

Tony
Pro Tools 2019
Apollo Twin Duo
Furman AC210
32G DDR3 SDRAM

http://www.tonylowther.com
lowthert
 
Posts: 33
Joined: Fri Apr 29, 2011 2:59 pm
Location: Johannesburg, ZA

Re: IK Product Management Tool?

Postby Peter_IK » Wed Mar 28, 2018 2:58 pm

Any updates will be in your IK User Area at this time. You can use Custom Shop to restore your gear any time, though, if you have gear that is not showing up.

There has been discussion about a different type of product management tool, but I don't have any news on that at this time. If there is such a tool released, keep an eye here and on our web site and social media as we'd definitely announce it as soon as we had it available.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
User avatar
Peter_IK
Kingpin
 
Posts: 15150
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: IK Product Management Tool?

Postby lowthert » Wed Jan 29, 2020 10:57 am

...any update on this? I think now only IK are left in not having something that efficiently manages software and account - for me anyway.

Are you guys at least working on something - it makes life so much easier.

Thanks. Tony.
Pro Tools 2019
Apollo Twin Duo
Furman AC210
32G DDR3 SDRAM

http://www.tonylowther.com
lowthert
 
Posts: 33
Joined: Fri Apr 29, 2011 2:59 pm
Location: Johannesburg, ZA

Re: IK Product Management Tool?

Postby Peter_IK » Wed Jan 29, 2020 5:51 pm

Yes, there will be a new authorization/download manager coming.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
User avatar
Peter_IK
Kingpin
 
Posts: 15150
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: IK Product Management Tool?

Postby lowthert » Wed Jul 29, 2020 1:10 pm

Deja Vu. Any update on this - it has been nearly 8 months since the last reply? IK are now seriously behind the curve in this aspect of software management - in fact I can't think of another major supplier of this kind of product that doesn't have tool like it. [mod redacted please review the forum rules] IK have Custom Shop - but that is actually not the same thing - it is really just an incredibly slow, complicated shop that reminds you what you don't have...you still have to use the Authorisation Manager - which is also cumbersome and outdated.

It is now affecting whether or not I invest in IK products.

When are you planning to fix this?

Thanks,

Tony
Pro Tools 2019
Apollo Twin Duo
Furman AC210
32G DDR3 SDRAM

http://www.tonylowther.com
lowthert
 
Posts: 33
Joined: Fri Apr 29, 2011 2:59 pm
Location: Johannesburg, ZA

Re: IK Product Management Tool?

Postby Peter_IK » Wed Jul 29, 2020 5:46 pm

There is a download/installation manager coming. There will be news on the IK site and via newsletter when available. We do not announce specific dates or chase them, the best possible product will be released when it is ready and it should be soon.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
User avatar
Peter_IK
Kingpin
 
Posts: 15150
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: IK Product Management Tool?

Postby ugpfpv » Fri Jul 31, 2020 4:08 pm

Peter_IK wrote:There is a download/installation manager coming. There will be news on the IK site and via newsletter when available. We do not announce specific dates or chase them, the best possible product will be released when it is ready and it should be soon.

One of the best things, no longer stuck in the 90's
ugpfpv
 
Posts: 21
Joined: Tue May 26, 2020 11:40 pm

Re: IK Product Management Tool?

Postby bambony » Wed Aug 12, 2020 11:22 pm

That's good to hear. Downloading SampleTank 4 MAX files is a nightmare and produces many corruption and file missing error that I've not been able to resolve as who knows in what zip file the original belongs.

I've never had these issues Logic that allows you to download specific sample sets which is considerably more elegant.

Looking forward to this
Thanks
Tony
bambony
 
Posts: 7
Joined: Mon Jun 10, 2019 12:05 pm

Re: IK Product Management Tool?

Postby garfy » Thu Aug 13, 2020 6:36 pm

Feast your eyes, brothers and sisters. It's here!!

https://www.ikmultimedia.com/news/?id=ikproductmanager
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.14.6 Logic 10.5 Reason 8.3
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 1273
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: IK Product Management Tool?

Postby bambony » Thu Aug 13, 2020 8:06 pm

I noticed this today as I am still working through SampleTank 4 downloads.

Looking forward to using it later. I notice it did not have legacy products but these can be downloaded the using existing "My Products" page.

Well done!
Tony
bambony
 
Posts: 7
Joined: Mon Jun 10, 2019 12:05 pm

Re: IK Product Management Tool?

Postby lowthert » Thu Aug 13, 2020 8:10 pm

Agreed - I noticed this also - no legacy product support. That’s ok if there are no To be no revisions. It is a huge step forward though... although it is still largely punting products I don’t have. Does this make CS redundant now - can I delete all CS apps?
Pro Tools 2019
Apollo Twin Duo
Furman AC210
32G DDR3 SDRAM

http://www.tonylowther.com
lowthert
 
Posts: 33
Joined: Fri Apr 29, 2011 2:59 pm
Location: Johannesburg, ZA

Re: IK Product Management Tool?

Postby garfy » Thu Aug 13, 2020 8:32 pm

lowthert wrote:Does this make CS redundant now - can I delete all CS apps?


No. This is not a replacement for the CS versions of the software. This is purely a product manager for download, installation and authorisation of apps and sound content.

The CS versions of the apps are essentially content-restricted versions of the full apps. and you still need them installed to use the free versions of the IK software.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.14.6 Logic 10.5 Reason 8.3
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 1273
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: IK Product Management Tool?

Postby lowthert » Thu Aug 13, 2020 8:34 pm

Thanks - what if I don’t have any of the free software?
Pro Tools 2019
Apollo Twin Duo
Furman AC210
32G DDR3 SDRAM

http://www.tonylowther.com
lowthert
 
Posts: 33
Joined: Fri Apr 29, 2011 2:59 pm
Location: Johannesburg, ZA

Re: IK Product Management Tool?

Postby garfy » Thu Aug 13, 2020 8:36 pm

lowthert wrote:what if I don’t have any of the free software?


Not sure I understand - if you don't have any of the free software then how have you got CS apps that you want to delete?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.14.6 Logic 10.5 Reason 8.3
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 1273
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: IK Product Management Tool?

Postby Peter_IK » Thu Aug 13, 2020 8:39 pm

Custom Shop is also installed with other versions of the software, of course, and to answer the question succinctly: No, Custom Shop is not obsolete.

Note that one key indicator of this is that you need Custom Shop open in the background while demoing AmpliTube or T-RackS gear.

Also, the Custom Shop software takes up next to no space by itself, and you don't need to run it if you don't want to (unless you want to try gear, or buy it with Gear Credits - the latter being the other reason it is not obsolete).
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
User avatar
Peter_IK
Kingpin
 
Posts: 15150
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Virtual Instruments: SampleTank, Hammond B-3X, More