SampleTank 3 Can't load instrument [Resolved]

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Re: SampleTank 3 Can't load instrument [Resolved]

Postby martin.still » Wed Feb 06, 2019 9:41 am

Peter_IK wrote:........
Have you also opened a ticket with IK Support? They can look at your specific issue and setup and assist directly too.


Not yet, was hoping to resolve it myself but still no success. None of my IK Multimedia stuff will run on the Macbook including Authorization Manager.
I will submit a Support Ticket today.
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Re: SampleTank 3 Can't load instrument [Resolved]

Postby martin.still » Wed Feb 13, 2019 2:00 pm

I am still having issues with my IK content on Mojave, non of my instruments will run (T-Racks, Amplitube, SampleTank 3, Miroslav, MODO Bass, etc). This applies to standalone versions as well as plug-ins, the only thing that works is Custom Shop.
Support seems to have come to a stop, haven't heard from them in almost a week.
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Re: SampleTank 3 Can't load instrument [Resolved]

Postby DarkStar » Wed Feb 13, 2019 2:32 pm

Please Reply to your Support Ticket asking for a progress report / further advice.

And send your ticket number to Ryan_IK so that he can chase it up. As per the Guidelines in
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=12&t=19505
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Re: SampleTank 3 Can't load instrument [Resolved]

Postby martin.still » Wed Feb 13, 2019 3:29 pm

DarkStar wrote:Please Reply to your Support Ticket asking for a progress report / further advice.


Already did that this morning.

DarkStar wrote:And send your ticket number to Ryan_IK so that he can chase it up. As per the Guidelines in
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=12&t=19505


Will do if I get no response by tomorrow.

Thanks for the advice.
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