Only get Piano with ST 3 free?

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Only get Piano with ST 3 free?

Postby burnicely » Wed Mar 29, 2017 7:58 pm

I downloaded SampleTank 3 free and the only instrument I can find is the Grand Piano 1SE. How do I get other instruments? What I really need for a song are bagpipes.
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Re: Only get Piano with ST 3 free?

Postby DarkStar » Wed Mar 29, 2017 9:20 pm

Hello burnicely and welcome to the forum.

You need to download / install the Sounds Library files too.

If ST3 is registered, look at your User Area / My Products section - for ST3 CS you should see 'Sounds Download' and 'Related Downloads' - click on them.

Or click 'Download Sounds' on the ST3 CS pop-up dialogue.
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Re: Only get Piano with ST 3 free?

Postby steveofhuge » Fri Mar 20, 2020 2:47 pm

I'm having this same issue, I have a load of sounds from SampleTank 2 XT but it hasn't loaded them. Do you know why?
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Re: Only get Piano with ST 3 free?

Postby DarkStar » Fri Mar 20, 2020 3:30 pm

^^^
The OP was having problems with the ST3 sounds, but has not let us know whether the problem has been resolved. Please follow the guidance I gave above.

ST3 does not automatically recognise ST2 sounds. You will need to Import them from the ST2 library into the ST3 Library. Details are in the ST3 User Manual.
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Re: Only get Piano with ST 3 free?

Postby steveofhuge » Fri Mar 20, 2020 4:59 pm

I've tried downloading the Sounds Download and when I click on it nothing happens? Also where in the user manual does it say how to import the SampleTank 2 sounds?
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Re: Only get Piano with ST 3 free?

Postby DarkStar » Fri Mar 20, 2020 5:40 pm

It's a .zip file, isn't it? If so you should be able to open it, extract the file and run the sounds installer.

Importing ST2 libraries: see User Manual 3.3.1 "Import legacy instruments"
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Re: Only get Piano with ST 3 free?

Postby steveofhuge » Fri Mar 20, 2020 6:05 pm

Yep I unzipped the files and clicked on Sound installer, nothing happens. Also I have followed the instructions for importing the SampleTank 2 sounds and where it says Import Sounds there's nothing there.
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Re: Only get Piano with ST 3 free?

Postby DarkStar » Fri Mar 20, 2020 6:26 pm

OK, I do not know why neither step is working.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days.

[#] But please remember that the same symptoms do not necessarily mean the same problem.
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