Can't Download Controller Software for AXE I/O

[Ectoflanger7]

Well, I was finally able to register my AXE I/O but cannot download the Control software listed in the Product Manager. I can click on the link, a spinner pops up, then nothing-

Can anyone suggest a solution?

[DarkStar]

Other users may chip in with suggestions. Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.

If you go down that route, you WILL get an auto-acknowledgement email.