I can not register Irig Pads.

[axxxdv]

I bought in Russia controller Irig Pads. When I try to register it by the serial number listed on the registration card, I get the message: The provided serial number cannot be registered (code -101). What should I do?

[Peter_IK]

Please try again, there were recent issues with registering but they should be fixed now according to the IK IT team. If you still have issues please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support and they will be able to assist you directly. Thank you.