I Rig USB Issue

by **SylentCommando** » Thu Apr 10, 2025 2:03 am

, I recently purchased an iRig USB I am running with Android. I am getting no dry signal on my phone. I have had other USB interfaces before and this worked without an issue. Software I am using is Deplike this works without issue. I just want to know how I could get a clean tone without any software simulation. I just want to make it clear that I'm not looking to run it through an amp. My phone is Samsung Galaxy s25 plus, running Android 15.

by **DC_IK** » Thu Apr 10, 2025 11:17 pm

Contact the IK Support team at https://www.ikmultimedia.com/contact-support/hw.
They can look into this situation for you.

by **SylentCommando** » Thu Apr 10, 2025 11:57 pm

Awesome I'm going to do that now. Thank you so much for the info on how to contact them.

by **SylentCommando** » Wed Apr 16, 2025 9:23 pm

I contacted support, no one got back to me.

by **Peter_IK** » Wed Apr 16, 2025 10:24 pm

SylentCommando wrote:I contacted support, no one got back to me.

Sorry to hear that. They typically respond within 1-2 business days. If you have a ticket that isn't being handled to your satisfaction please take a look at this Forum Guidelines link which explains how to get that escalated: viewtopic.php?f=10&t=19505

Thank you.

by **SylentCommando** » Wed Apr 16, 2025 10:26 pm

Just going to buy a better interface.

I Rig USB Issue

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