Bought new AXE I/O Solo, cannot register product

[KenR1]

Hello,
I have just received my AXE I/O one and I am unable to register it.
I purchased from amazon.

Any help would be appreciated.

thanks

[Peter_IK]

Hello,
I have just received my AXE I/O one and I am unable to register it.
I purchased from amazon.

Any help would be appreciated.

thanks

If you do not have and/or did not receive the serial card in the box after purchasing a new AXE I/O One from an authorized dealer, please contact IK Support and they will be able to assist you via http://www.ikmultimedia.com/contact-support/hw Thank you.

[KenR1]

Hello,

Thank you for the reply. I did get a product card in the box. However, i get a 205 error when trying to register with the product manager.

I have raised support ticket and hope will be sorted soon.

Thanks
Ken

[KenR1]

Customer support sorted it out

Supper quick response.

Thank you!

[Peter_IK]

Customer support sorted it out

Supper quick response.

Thank you!

Great! I was going to reply that I wasn't happy to hear that because you couldn't register AND because I didn't know what that error number meant

[Naveynot]

I recently bought a used AXE I/O One from guitar center and among registering it it said the product was already registered. Any assistance would be greatly appreciated , thank you

[Peter_IK]

I recently bought a used AXE I/O One from guitar center and among registering it it said the product was already registered. Any assistance would be greatly appreciated , thank you

Hi, please reach out to IK Support via https://www.ikmultimedia.com/contact-support/hw and they will be able to assist you. Thank you.