Can't import my backup???

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Can't import my backup???

Postby amppysofa » Thu May 22, 2025 12:24 am

I adjusted a few The Studio Rats profiles. They stored to the pedal in assigned location. I exported my current pedal assignment a file. Wanted to test the backup, therefore I imported my back up file. It cannot import and gives me an error that it contains something I don't own.
My question is premium tones can they be changed then saved to an export?.
amppysofa
 
Posts: 2
Joined: Mon Mar 11, 2019 3:00 pm

Re: Can't import my backup???

Postby Peter_IK » Thu May 22, 2025 8:00 pm

Did you use the Backup/Restore Library functions in TONEX settings?
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20775
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Can't import my backup???

Postby amppysofa » Thu May 22, 2025 8:36 pm

Anniversary edition. Editing IK Partners Tone Models
1. Example changed 0A added chorus, reverb in TONEX EDITOR.
2. Exported in TONEX EDITOR TO A FILE NAMED XXX.
3. In in TONEX EDITOR tried to import FILE NAMED XXX.
4. Say overwrite I say YES.
5. Now gives error Failed to import the pedal library. Some include tone models are not authorized on your system.
6. Everything is registered I checked.
If I cant alter IK Partners Tone Models and save the changes to a backup what is the point of paying extra for good tones if I cant export them.
amppysofa
 
Posts: 2
Joined: Mon Mar 11, 2019 3:00 pm

Re: Can't import my backup???

Postby Peter_IK » Thu May 22, 2025 8:49 pm

You can move them to and from your pedal, yes. If you need to back up your library you can use the built-in backup and restore function.

If this isn't what you need to do, please raise a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw but note that you can't export paid Premium Tone Models/Tone Partner Tone Models directly to share everywhere.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20775
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to AmpliTube & TONEX Guitar Amp & FX