AmpliTube 5 max 5.7.4 crashing at load screen.

[Dion8096]

Hi, As the title says, app crashes during loading. I've tried uninstall reinstall and it is still happening. Has anyone else had this?

I noticed somebody had the same problem with 5.7.3, they rolled back to a previous stable version. How do you install and find old versions of Amplitube?

[Dion8096]

I tried resetting my computer back to factory settings with a clean install of the OS (Win11).
Tried installing Amplitube 5.7.4 again. And again it crashes approximately1/4 of the progress bar on the load screen?
It used to work fine before the 5.7.4 update. But now even when I try older versions it still crashes at the same point.

Does anyone have any ideas?

[GoldDrifter1]

I’m having the same problem, mine started when I changed my ASIO device from Focusrite USB to Realtek ASIO by mistake, and the software crashed and then would not reopen. I updated to 5.7.4 and I’m still having the same problem, although if I try to reopen it immediately after it crashes I won’t even get the load screen, I just get a gray screen and then it crashes.

[Ernesto232001]

Hi, ive recently installed Amplitube 5 CS but at first it wouldnt start, it crashed during startup. I uininstalled and installed several times the produt manager and amplitibe 5 CS but kept crashing. After seeing no progress with this method, I contacted IK Support and they replied me with the following:

When you can, please try closing your software and deleting the contents of the following folders to reset your application to the defaults. Next, remove any unnecessary peripherals from your machine. This includes audio interfaces, USB dongles, or any connections to your machine which are not required to open the application. Once done, let us know if this helps.

if you continue to have issues, please let us know in your response (if you're able to do so), the currently selected sample rate and audio buffer size settings. These can be found in the Audio/MIDI Set Up inside your audio interface's control panel, the stand-alone app, or DAW Settings.

Inside IK Multimedia applications, the menu is typically in the upper right-hand corner. If you have any trouble finding these locations, please let us know.

Windows: C:// -> Users -> USERNAMEHERE -> App Data Roaming* -> IK Multimedia -> Application Name
*Make sure to enable hidden files under the "View" tab of your file explorer to see this location.


This first solution IK Support provided me, didint work in my case (but it may work for someone) so I replied them back and they provided a second solution for me:

Please follow these steps to perform a clean reinstall:

Uninstall your application from your computer using the Control Panel >Programs > Uninstall a Program.
Click on the "Start" button, and type "regedit" into the search field.
Click on the "regedit" option in the search results to open the system registry editor.
In the registry editor, click on "HKEY_Current_User" and navigate to "Software" > "IK Multimedia". Delete the Product's folder here (Ex. "TONEX").
Open "HKEY_Local_Machine" and repeat the above steps, deleting the Product's (Ex. "TONEX") folder.
Once you're done, close the registry editor.
Go to "C:\Users\USERNAME\AppData\Roaming\IK Multimedia\" find your product's folder (Ex. "TONEX") and delete the settings file in this location.
Note - This requires you have "Show Hidden Files/Folders" turned on in the View tab of your File Explorer.
Go to "Documents" > "IK Multimedia" > "Product Name" (Ex. "TONEX") and backup any Projects or Presets.*
Note - For TONEX specifically, back up your Library.db file which contains your Tone Models & Presets).
Reboot your computer.
Reinstall your application from your original installation file or from the IK Product Manager.
Inside the IK Product Manager reauthorize your application using the Software tab.

After following this process (01/03/25), uninstalling my DAW software (REAPER in my case), uninstalling the Audio interface Drivers (ASIO4All in my case since I have a behringer UM2), deleting all the temp files and reinstalling the IK programs, it finally worked (while making the clean reinstall, I didnt connect any external peripherials to my laptop). After making some test runs, I reinstalled my REAPER and Behringer UM2 audio drivers, launched Amplitube 5 CS and worked. The only think that im still trying to solve is to make it work with my REAPER through the VST/VST3 plugin, but as of this moment, the standalone version works perfectly fine as of today 01/06/25. Hope this works. Regards!