Unable to install AT5 5.5.4

[Kill56789]

I download the install file few times, and try to install by directly use .exe file, but still unable install AT5, and show following message:

https://i.imgur.com/OuXr1q9.png

can someone help me to solve this problem?

really thanks.

[DarkStar]

Hello and welcome to the forum.

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.