American Clean/Lead MKIII amp crash

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

American Clean/Lead MKIII amp crash

Postby danfinamore » Thu Feb 17, 2022 12:42 am

I was wondering if anybody else has this experience.

Every time I use the American Clean or Lead MKIII amp, and I use the Pull Deep button, the whole program crashes.
danfinamore
 
Posts: 13
Joined: Sun Jan 03, 2016 3:37 am

Re: American Clean/Lead MKIII amp crash

Postby Peter_IK » Thu Feb 17, 2022 5:30 pm

This is not happening for me on macOS, I would suggest opening a ticket with IK Support if you haven't already done so.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20299
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: American Clean/Lead MKIII amp crash

Postby danfinamore » Thu Feb 17, 2022 6:28 pm

Peter_IK wrote:This is not happening for me on macOS, I would suggest opening a ticket with IK Support if you haven't already done so.


Hi Peter, I did some troubleshooting and played around with the Audio Sample Rate. My interface is as high as 192khz but I lowered it to 44.8khz and it seemed to resolve the issue.

Is there a recommend sample rate that we should use which would give us the best digital signal quality for our guitar tone?
danfinamore
 
Posts: 13
Joined: Sun Jan 03, 2016 3:37 am

Re: American Clean/Lead MKIII amp crash

Postby Peter_IK » Thu Feb 17, 2022 6:36 pm

danfinamore wrote:
Peter_IK wrote:This is not happening for me on macOS, I would suggest opening a ticket with IK Support if you haven't already done so.


Hi Peter, I did some troubleshooting and played around with the Audio Sample Rate. My interface is as high as 192khz but I lowered it to 44.8khz and it seemed to resolve the issue.

Is there a recommend sample rate that we should use which would give us the best digital signal quality for our guitar tone?

Personally, I like 48kHz which works quite well with AmpliTube and other plugins.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20299
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to AmpliTube Guitar Amp & FX modeling