Amplitube 5 max

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Amplitube 5 max

Postby P00PDOG » Mon Nov 29, 2021 5:05 pm

Is Amplitube 5 MAX supposed to have all of the features of Amplitube 5?

I am using an amp from the custom shop but I have Amplitube 5 max. Shouldnt I be able to access the mixer?
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Re: Amplitube 5 max

Postby Peter_IK » Mon Nov 29, 2021 5:07 pm

Yes, make sure you have authorized AmpliTube 5 MAX in your IK Product Manager. You might want to use the Restore My Purchases functionality in the Custom Shop (now built in for AmpliTube 5 in the recent updates so please make sure you are also using the latest version).

Thank you.
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Re: Amplitube 5 max

Postby P00PDOG » Mon Nov 29, 2021 5:13 pm

Thanks for the reply. Strangely, yesterday it was showing I owned it now today it says I only have max 4. The web portal is very confusing.
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Re: Amplitube 5 max

Postby Peter_IK » Mon Nov 29, 2021 5:25 pm

P00PDOG wrote:Thanks for the reply. Strangely, yesterday it was showing I owned it now today it says I only have max 4. The web portal is very confusing.

You should be using IK Product Manager application for the installation and authorization of current IK products: https://www.ikmultimedia.com/productmanager/

If you continue to have issues you would want to open a ticket with IK Support via http://www.ikmultimedia.com/contact-support for more direct and official assistance.
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