Some amps are locked on AT4 while unlocked on AT5

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Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Wed Nov 24, 2021 7:13 pm

Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby Peter_IK » Wed Nov 24, 2021 7:55 pm

You cannot buy them in AmpliTube 4 any more, the Custom Shop for AmpliTube 4 is only for maintenance tasks. New gear is sold in and used in AmpliTube 5 the current and fully-supported AmpliTube version.
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Thu Nov 25, 2021 4:30 pm

Well, that's a pity because they don't have exactly the same sound. I use both depending on the sound I'm lookin for.
But well, now I know there's no way to use all the gear I have in the older version.
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby supanorton » Fri Nov 26, 2021 3:50 pm

josuefebles wrote:Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks


Which amps are locked?

I just opened AT4 and everything is there, even the artist collections I got in the recent group buy, which I wasn't expecting.
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Tue Nov 30, 2021 12:41 pm

supanorton wrote:
josuefebles wrote:Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks


Which amps are locked?

I just opened AT4 and everything is there, even the artist collections I got in the recent group buy, which I wasn't expecting.


Mostly the effects.. Like the t_Rex ones. The Morley Wah, etc..
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby supanorton » Tue Nov 30, 2021 3:14 pm

Strange. All the amps and effects are available on my AT4. Did you let support know?
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Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Tue Nov 30, 2021 7:37 pm

supanorton wrote:Strange. All the amps and effects are available on my AT4. Did you let support know?


No.. I have quite a few open and unresolved tickets with support. Actually they haven't solved any of the issues I've reported so far. But I'll guess I'll have to open a new one!

Thanks for trying to help me with this anyway!
:-)
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