JamPoints 2 Custom Shop problem.

[jacknapier]

I read the instructions but i can't transfer jampoints to my custom shop because there are no "ADD CREDITS" as mentioned in the instructions.
All i see is buy credit or redeem credit code. I'd like to jump in the group buy if that possible.

P.S. You guys should consider automating that btw.

[jacknapier]

i just bought an amp in custom shop and was transfered to IK shop so i guess there's no need to transfer jampoints anymore? Now how do i get my qualifying product for the groupbuy?

edited: OK i found the instructions so I'll try that.

[jacknapier]

OK, help me get my free product cause the info take me in circles? I bought an amp in the custom shop and basically want to get 24 free amps of equal or lesser value. How do i do that?

I'd like to get in a second round before the groupbuy ends. Thanks.

[jacknapier]

OK, i just realized buy an amp does not qualify me. I have to by a collection to qualify and that's not possible right now. So i will have to ask for a refund. A bit confusing when you read "equal or lesser value".

[Peter_IK]

OK, i just realized buy an amp does not qualify me. I have to by a collection to qualify and that's not possible right now. So i will have to ask for a refund. A bit confusing when you read "equal or lesser value".

Sorry to hear that but please do note that the qualifying products are listed on the group buy page.

[jacknapier]

OK, i just realized buy an amp does not qualify me. I have to by a collection to qualify and that's not possible right now. So i will have to ask for a refund. A bit confusing when you read "equal or lesser value".

Sorry to hear that but please do note that the qualifying products are listed on the group buy page.

Yea but i had to move quickly after spending lots of time trying to transfer jampoints. And it wasn't clear at the time how important qualifying product were. I thought i was ok if i buy in the custom shop. Anyway, I'm gonna ask for a refund. Thanks Peter.

[jacknapier]

OK, i just realized buy an amp does not qualify me. I have to by a collection to qualify and that's not possible right now. So i will have to ask for a refund. A bit confusing when you read "equal or lesser value".

Sorry to hear that but please do note that the qualifying products are listed on the group buy page.

Hi Peter, I just ask for a refund. Can you help me out with that and make sure that goes through. Product was registered but not installed or authorized. Thanks.