Hi! I purchase today the Amplitube 5 Max. I work with vst plugins and ampsims many years, but I feel now that AmpliTube is all I really want. I upgraded from AmpliTube 5 Se. But I had many problems with this upgrade. I have Windows 10. I had the newest Product manager v. 1.0.3 and the newest Custom Shop v.2 . I installed the newest version of AmpliTube v. 5.0.2 and all was fine. But my gear remained locked. On custom shop all was OK and everything were purchased, but not on Amplitube. I select the restore purchases from custom shop and I saw an Javascript error and after that the app crashed. I tried to authorize-unauthorize from product manager, the same Javascript error again. I uninstall and install everything and I delete manually all remain file for a clean install, but nothing. I disable the windows security options but nothing. After many hours I noticed something. After many crashes of custom shop ,
the restore purchase works. I tried the Amplitube and some gear was unlocked but not all. So I make a clean install from the begin,with all windows security options off and all Ik multimedia apps with administrator rights and unauthorized the Amplitube before uninstall. The installation works better without anti-virus and security software. On product manager I select authorize and I saw the same Javascript error. I reopen it, I unauthorized and re authorize again and after few times worked. After I open the custom shop and select restore purchases, after some times of crashes, worked and a part of gear unblocked from Amplitube. After some tries with custom shop and many errors and crashes I had some successful tries and I finally unlocked all my gear. Thanks God I did it. After I make a reboot and turn on the security settings on and check the standalone and vst version and all works fine. So I believe a bug with authorization files on Custom shop and Product manager maybe is responsible for this situation. I hope to help with my notifications and steps the users and developers of this great software.
