Amplitube 4/5 and Microsoft security update problem

[MarkoTube]

Has anybody else had a problem with Amplitube and Microsoft Security Intelligence Update. Oncoming security update crashes the Amplitube (crackling and popping) and there is no other way than restart the computer. It's pretty annoying since it happens a few times a day.

[DarkStar]

I am sorry to hear about the problems you are running into. Can you identify exactly which Windows 10 update it is?

As this is primarily a user to user forum, someone-else may chip in [#] to comment or advise.

Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.

[MarkoTube]

It's an update for Windows 10 Defender. Those are very small Intelligence Security updates which come few times a day. It's really weird that it affects AmpliTube. All other audio works fine. I have disabled computer's sound card so there is only Focusrite Solo. Everything is up to date.

[Peter_IK]

My Windows 10 updates regularly and I have not experienced these issues. I believe that IK Support will be able to figure out what's going on and get you up and running.