AT5 looper issue

[blazerscope]

AT5 looper issue. In looper mode, changing amps or presets causes looper to disappear. Clicking on looper icon to try and get looper back does nothing. Anyone else notice this? Is there a fix? Ive already installed the update...

[jappingul]

Yeah I 'm having this same problem, using the iRig Stomp I/O. In AT4 you used to be able to exit Looper Mode holding buttons 1&2, so that you could change presets or go to Stomp Mode. Now in AT5 if I try to leave Looper Mode the loop just stops playing...

[DarkStar]

As this is primarily a user to user forum, someone-else may chip in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.