by garfy » Sat May 30, 2020 3:11 pm
Hello skrosse and welcome to the forum.
A week is a bit long to wait for a reply, but IK Support has seen a surge in requests during the C19 crisis. I can't really comment further on that, as I don't have direct contact with them.
If you review the guidelines here
viewtopic.php?f=5&t=19505" (specifically #1) regarding posting and support tickets, but bear in mind that as it is now the weekend you may have to wait until next week to get a response.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
