AmpliTube max not saving presets that i edit

[sterlingsublett@gmail.com]

i am brand new to this software and am currently using it as a stand alone software and i dont have it hooked up to a daw yet. I found a preset i like and started putting pedals and making modifications to get the sound I want , then I hit Save as to the right of the preset column and I tell it which folder to go to and after I click ok, the newly named preset i named is nowhere to be seen in the folder i told it to go to??

also on a seprate note, when i hit "preset Brower" , the whole box is blnak and none of the drop downs show any offerings at all?

Help please. Thanks

[The_Rocker]

i am brand new to this software and am currently using it as a stand alone software and i dont have it hooked up to a daw yet. I found a preset i like and started putting pedals and making modifications to get the sound I want , then I hit Save as to the right of the preset column and I tell it which folder to go to and after I click ok, the newly named preset i named is nowhere to be seen in the folder i told it to go to??

also on a seprate note, when i hit "preset Brower" , the whole box is blnak and none of the drop downs show any offerings at all?

Help please. Thanks

HI, This could be from several reasons, but let's start with a few things
Which OS and is it up to date. ? (Mac should not update to latest Catalina)

Also, what is the install path of Amp Max ?

And, is Amp Max up to date with the latest version from your user account ?

[Peter_IK]

If on Windows, sometimes the Documents location can be an issue (especially since Microsoft likes to get people to host their Documents directly on OneDrive for a while now) or similar.

Best bet, though, would be to report this to the professionals who take care of such issues - the IK Support team at http://www.ikmultimedia.com/contact-support - if you have not already done so. They will surely be able to troubleshoot directly and resolve your issue.