Stuck on free version

[danielernst03]

I was previously using Amplitube Free and I was very much enjoying so I purchased the standard edition, installed it, activated it, and it is STILL stuck on the free version. If you look into the files all the materials like amps, pedals, etc are on my computer but they are just not registering in the actual program. I have tried uninstalling/reinstalling and nothing seems to be working. Incredibly frustrating.

[DarkStar]

Hello danielernst03 and welcome to the forum.

Run the Custom Shop program, log in to your Account, go to the AmpliTube section and click [Gear} >> "Restore my gear". That should update the gear models.

[danielernst03]

Yeah ive done that it didnt work

[DarkStar]

In that case, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help (US (East Coast) Business hours, generally).