Running Custom Shop induces errors to other software

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Running Custom Shop induces errors to other software

Postby PTNtakos » Wed Nov 28, 2018 1:15 pm

Hello everyone,

I installed Custom Shop on my Windows 10 laptop (an HP ZBook), running an AMD Radeon R7 M350 and an Intel Core i7-7500U @ 2.70GHz. Besides the fact that each time it needs an admin check to launch ("This program wants to make changes to your computer"), it creates incompatibility issues with other software (Abaqus Student 2017) with my graphics card.

Custom Shop runs completely normal, it's just that it induces this issue that I've double checked, since when I uninstall everything Amplitube-related, the software that had issues doesn't have them anymore, without even restarting the PC.

Any idea will be helpful, since I really like Amplitube, but also need the other program for work.

Thanks in advance.
PTNtakos
 
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Re: Running Custom Shop induces errors to other software

Postby Peter_IK » Wed Nov 28, 2018 3:15 pm

Please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support and they will troubleshoot and assist you with the issues directly.
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Re: Running Custom Shop induces errors to other software

Postby PTNtakos » Wed Nov 28, 2018 3:56 pm

Thank you.
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