Same presets but different sound - Tonex one and Tonex Softw

[hhuent]

Tweaked several presets using Tonex Software (on Mac) and the Mote M6 Audio Interface.
- Guitar went into M6, M6 into FRFR Cab.
- The M6 audio interface line in was set to zero as recommended in many youtube videos
- the Tonex Software input was set to + 8.5 db. Sounded good.
- Checked that the gain / volume or at the presets were as they supposed to be, no digital clipping etc.
- Then connected the Tonex one to my Mac, transferred 20 presets via the Librarian in Tonex Software to the Tonex One.
- Then used the Tonex one pedal alone without being plugged into the Tonex Software
- The input trim of the pedal was at -3db, say around 11:30 o clock (12:00 being 0 db)

What the heck! The presets sounded very different, volume/gain/reverb settings all over the place, the presets sounded terrible. Checked back and played the presets again through the M6 audio interface + Tonex Software. Sounded fine.

Why do the presets sound so different and terrible compared to what I have in the Tonex Software. The Tonex One pedal ist supposed to be just a "box" that carries the presets from the Tonex Software. Why would I have to tweak everything again if the presets are not written over?
Any ideas how to fix this? Thank you!

[hhuent]

Noone really? Strange.
Never mind. I think I sorted it out and understood that the presets from Tonex Software will not "wipe" their slots on the Tonex One pedal as soon as they were downloaded there. The current settings on the pedal (Gain, Volume, Reverb Mix, Bass, Mids etc.) will influence the sound of the presets you downloaded to the pedal - which is somehow logical but also a nuisance because you cannot return to the original settings with pressing a knob combination or so, but that would also mean the sound would be different from what you see as settings on the pedal. I also understand the settings on the Tonex One will react the same way as the settings in Tonex Software. If you want Gain at 4, you have to dial in 4 on the amp settings in Tonex Software as well - and adjust preset by preset.

[Frankencat63]

I am also noticing that the software and the hardware don’t sound exactly the same. I have been messing with all kinds of things trying to hit the sweet spot but I haven’t been able to get there yet. Close but definitely different.

[danoprzygodzki]

Same here, my suspicion is when using vortex one connected to vortex software it applies both amp simulation: from tonex one and tonex software.

When connected it should go to bypass mode, other way has no sense...

One solution from my side is to just use tonex software with interface without tonex one plugged in. Once you tweaked all the settings, just connect to sync it.

[tlepri]

I have the same problem. Sounds totally different when playing it through the Tonex software and connected by USB C. No idea how to solve it.

[gundulkuning]

I understand when the Tonex One is connected with USB C and tweaking the model on the software, the sound will be "doubled": from pedal and software. In this scenario, the sound will be different between running the pedal alone and when connected to the software.

However this should not be the case when the tweaking the model on the software using another audio interface. I always tweak the model using my Focusrite, once it sounds good, I connect the Tonex One with USB C and send the presets. When I unplugged the pedal, it sounds different to what I have using the software + Focusrite. Just like what OP have said before.

Any suggestions? Do we always need to tweak from the pedal?

[lrutherford]

Worth checking out Jason Sadites recent Youtube videos on this. He says it's all to do with different levels hitting the tone model and gives guidance on how make the software and the pedal sound identical. His advice worked for me with a Scarlett Solo for the SW and a big Tonex pedal.

[gundulkuning]

Worth checking out Jason Sadites recent Youtube videos on this. He says it's all to do with different levels hitting the tone model and gives guidance on how make the software and the pedal sound identical. His advice worked for me with a Scarlett Solo for the SW and a big Tonex pedal.

Thanks!! I saw that video after I posted here. Definitely will follow the advice.

[henrymorris]

There are so many people (including me) who are having the same issues with the Tonex One pedal and I hope that it gets addressed sooner rather than later by IK Multimedia. Some clear information alone would be useful.

[gundulkuning]

There are so many people (including me) who are having the same issues with the Tonex One pedal and I hope that it gets addressed sooner rather than later by IK Multimedia. Some clear information alone would be useful.

What I did to fix this is adjusting Input Trim on the Global Setup. Apparently the default Input Trim is too low, hence less gain on the Tonex One pedal, compared to Tonex software + Focusrite. One thing I don't understand is, I always set input level = zero on Focusrite and it has more gain than the same zero Input Trim on the Tonex One pedal. I thought both are identical but definitely not.

[henrymorris]

What I did to fix this is adjusting Input Trim on the Global Setup.

By this you mean the Settings mode on the Tonex One pedal?

[gundulkuning]

What I did to fix this is adjusting Input Trim on the Global Setup.

By this you mean the Settings mode on the Tonex One pedal?

Yes, my problem was the difference of gain between pedal and software.

[henrymorris]

Thanks, gundulkuning, every bit of advice helps! Appreciated.