Tonex getting muddy sounding captures

[Sonicvent1]

I am new to Tonex and was wondering if anyone else might have had an issue with captures sounding muddy after the AI "_ analyzing" (or whatever the correct term is?). I can audition my live signal and everything sounds ok, and even when the initial capture process is happening. When it's finished with the last process it sounds bad.

Here is and example: https://drive.google.com/file/d/1_PiXSh ... share_link

I actually had 1 capture try out of 20+ turn out ok. I am stumped. Thanks for the help

[Sonicvent1]

The Tonex Program is crashing on close. It freezes with a white out screen (Not Responding).

Windows 10 - Audient iD14 MK II USB interface - ASIO Drivers

[Peter_IK]

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.

[khits1]

I would love to know if there is a solution for this as well. I get muddy captures when I start doing more hi-gain higher noise floor captures. I hope they have a fix for this.

[Peter_IK]

I would love to know if there is a solution for this as well. I get muddy captures when I start doing more hi-gain higher noise floor captures. I hope they have a fix for this.

I don't think this is a global issue, there are many factors in the signal chain when doing captures. I would recommend reaching out to support so they can figure out what is going on and work with you.

[khits1]

Seems fairly common from other posts on other boards I've read. But I'll give them a shout. Thanks.