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by P00PDOG » Mon Nov 29, 2021 5:05 pm
Is Amplitube 5 MAX supposed to have all of the features of Amplitube 5?
I am using an amp from the custom shop but I have Amplitube 5 max. Shouldnt I be able to access the mixer?
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P00PDOG
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by Peter_IK » Mon Nov 29, 2021 5:07 pm
Yes, make sure you have authorized AmpliTube 5 MAX in your IK Product Manager. You might want to use the Restore My Purchases functionality in the Custom Shop (now built in for AmpliTube 5 in the recent updates so please make sure you are also using the latest version).
Thank you.
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by P00PDOG » Mon Nov 29, 2021 5:13 pm
Thanks for the reply. Strangely, yesterday it was showing I owned it now today it says I only have max 4. The web portal is very confusing.
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by Peter_IK » Mon Nov 29, 2021 5:25 pm
P00PDOG wrote:Thanks for the reply. Strangely, yesterday it was showing I owned it now today it says I only have max 4. The web portal is very confusing.
You should be using IK Product Manager application for the installation and authorization of current IK products:
https://www.ikmultimedia.com/productmanager/If you continue to have issues you would want to open a ticket with IK Support via
http://www.ikmultimedia.com/contact-support for more direct and official assistance.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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