Amplitube tuner is wrong and shows demo symbols

[Ysuran]

Heyho!

I have a weird issue in Amplitube 5 and I have it for a few days now.

My guitar tuner is totally "out of tune" (a complete half tone sometimes) and it has a "demo" sign next to the tune. At the same time I have access to all my purchases and they work perfectly (not in demo mode or anything similar).

Does anybody know what this is caused by and how I could get my tuner to look normal again and to be in tune again?

Here is a screenshot of what I mean: https://i.imgur.com/QaMzist.png

Thanks for help in advance!

[Peter_IK]

That is strange. Sorry to hear you are having issues but I'm sure IK Support can assist you and fix your issue via http://www.ikmultimedia.com/contact-support so I would suggest opening a ticket with them for direct and official technical support if you have not already done so. Thank you.