amplitube crashes CUBASE 10.5

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amplitube crashes CUBASE 10.5

Postby don-howatt » Fri Mar 19, 2021 4:31 pm

CUBASE crashes when exporting audio, sometimes just opening the document. On the next startup of Cubase, the safe mode screen indicates that Amplitube 5 is the reason for the crash. Also, Amplitube 4 had the same issue. I currently had Amplitube disabled, but have invested a considerable amount in the plug-in and would love to resolve this issue.
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Re: amplitube crashes CUBASE 10.5

Postby DarkStar » Fri Mar 19, 2021 4:44 pm

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.
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Re: amplitube crashes CUBASE 10.5

Postby vladanantic » Sat May 15, 2021 11:56 pm

Experiencing a similar problem with AmpliTube 4 & 5. Cubase 10.5 crashes on close, with bluescreen on Windonws 10. Quite unfortunate, having considerably invested in IK Multimedia plugins.
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Re: amplitube crashes CUBASE 10.5

Postby Peter_IK » Sun May 16, 2021 2:02 am

DarkStar wrote:I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.
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