Hi. I am interested in simulating a Fender Twin Reverb '65 combining it with my own external pedal effects, and bought the relevant amp model in the Custom Shop for that express purpose. I am using AmpliTube 5 as a plugin (VST3) in Ableton Live 10. My computer has a i7-4790K 4.00GHz processor and 16 gigs of RAM. I am experiencing two main problems with doing this:
1. I cannot access the '65 Twin Reverb model in the plugin interface, even though I have purchased it. Going to the Custom Shop and pressing "Restore Purchases" has not helped. I was able to access the test version of the amp, but now that I own it there seems to be no way to activate it properly.
2. My computer slows to a crawl whenever I activate AmpliTube5 in Ableton, making it difficult if not impossible to work or record with the plugin. The plugin seems to eat up a lot of memory, and at times this has caused Ableton to crash.
I would appreciate help with getting around both of these two problems. If they cannot be resolved, then it would be great if I could be directed to the quickest route for a refund.
