[RESOLVED] Amplitube 5 AU not register in Logic Pro X

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[RESOLVED] Amplitube 5 AU not register in Logic Pro X

Postby mdc1mdc11 » Mon Jan 04, 2021 4:45 am

I cannot get AmpliTube 5 to register in Logic Pro X 10.6.1 using MacOS 10.15.7. It is not available for selection as a plugin and further inspection via the Preferences->Plugin Manager in Logic reveals that the AU crashed and cannot be registered. Rebooting and scanning the AU again reveals the following messages:

validating Audio Unit AmpliTube 5 by IK Multimedia:

AU Validation Tool
Version: 1.7.0
Copyright 2003-2019, Apple Inc. All Rights Reserved.
Specify -h (-help) for command options

--------------------------------------------------
VALIDATING AUDIO UNIT: 'aumf' - 'Atb5' - 'Ikmm'
--------------------------------------------------
Manufacturer String: IK Multimedia
AudioUnit Name: AmpliTube 5
Component Version: 5.0.1 (0x50001)

* * PASS
--------------------------------------------------
TESTING OPEN TIMES:
COLD:


validation result: crashed validation
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby garfy » Mon Jan 04, 2021 12:53 pm

Hello mdc1mdc11

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution the best thing to do is check the FAQs, via https://www.ikmultimedia.com/contact-su ... ck=QUICKSW

If these do not resolve the issue, there is a link to the Technical Support form, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

It would be beneficial to include the AU validation report to help them pinpoint the problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby gooozen » Sun Jan 10, 2021 6:52 pm

Same problem here. Was your problem solved?
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby mdc1mdc11 » Sun Jan 10, 2021 7:36 pm

It went away after I updated some Amplitube 5 custom shop binaries in that "my products area" associated with your id after logged on to their website.
It suddenly went away and started working. Try it and see if it works for you.

[mod redacted - please review rules linked on each page and guidelines posted at viewtopic.php?f=10&t=19505]
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby gooozen » Tue Jan 12, 2021 3:31 pm

no luck here, will start support ticket
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby mdc1mdc11 » Tue Jan 12, 2021 3:50 pm

make sure you do a full macos reboot as well.
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Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby Nike » Fri Feb 12, 2021 9:52 am

Hello
I have the same problem and tried the helpdesk.The final answer was:If the problem persist, please provide your AU Validation report for Logic Pro X.Did anyone contact apple on this?
In Garageband it will open though.
Maybe there is a solution already for this issue.Please let me know.

validating Audio Unit AmpliTube 5 by IK Multimedia:

AU Validation Tool
Version: 1.7.0
Copyright 2003-2019, Apple Inc. All Rights Reserved.
Specify -h (-help) for command options

--------------------------------------------------
VALIDATING AUDIO UNIT: 'aumf' - 'Atb5' - 'Ikmm'
--------------------------------------------------
Manufacturer String: IK Multimedia
AudioUnit Name: AmpliTube 5
Component Version: 5.0.1 (0x50001)

* * PASS
--------------------------------------------------
TESTING OPEN TIMES:
COLD:
FATAL ERROR: OpenAComponent: result: 4097,0x1001


validation result: couldn’t be opened
Nike
 
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Joined: Sat Jan 21, 2017 5:13 pm

Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby garfy » Fri Feb 12, 2021 10:01 am

Hello Nike and welcome to the forums.

If Official IK Support has asked you to provide the AU Validation Report you will need to do that in a reply to their last correspondence with you. They will not see it posted here.

Thanks.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Amplitube 5 AU not register in Logic Pro X 10.6.1 OS 10.

Postby gooozen » Fri Feb 12, 2021 10:21 am

Hallo Nick,

support was very helpful but we were not able to identify the cause of this problem. After much mail and answers, and actions to be taken, I figured maybe an OS update would do the trick. Even that was not a solution.

In the end I did a clean (re)install and reformat of my drive. It took me the better part of a weekend, but worked out fine. No I'm 100% one. Still very anxious every time I open Amplitube though.
gooozen
 
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Joined: Sat Jan 09, 2021 11:43 am


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