Am hoping this will become a useful source of information on a longstanding issue.
Please - only info about Windows 10 and native (hardware manufacturer supplied) ASIO drivers. ASIO4ALL is not an acceptable solution.
I am running
Windows 10 build19042.685 64bit
Surface Book 3, i7
Soundcraft Signature 12 MTK Mixer/USB Interface 12 track
-input 14 channels x 24bit
- output 12 channels x 24 bit
-48KHz
Soundcraft USB Audio Driver v 3.20.0
I DO NOT use the ASIO4All diver or audio routing solution. I will not use them in the future either
Setup:
INPUTS: Guitar and Bass use the HiZ inputs on the Signature 12 (channels 5 & 6)
OUTPUTS: Output is sent to channels 11 & 12
MONITORING: Main Out and Headphone out from Signature 12 - not on computer
Other software that operates without any issue using this setup
- Guitar Rig 5 & 6
- Bias FX 2
- Reason 11
- Live 10
- Reaper 6.18
Software that DOES NOT work
- Amplitube 4
- Amplitube 5 Max
Issues:
1. Inputs & Outputs non - responsive - no audio in our out.
Clean boot the system (just after having test the rig with all software above)
Setupscreen
Inputs
- Soundcraft is selected and I cannot change it.
- Inputs appear in setup dropdown (Analogue 5 & Analogue 6) - and I am able to select them.
Outputs
- Soundraft appears, I can drop it down, can see above Soundcraft in the list is Komplete Audio 6, if I try to select it AT5 says that device is not connected (that is correct)
- WIth Soundcraft selected I choose Channels 11 (left) and 12 (right)
- Close setup and try to play - no input signal appears in the input section - gain all up -
WIth all that - the Amplitube simply won't take in a signal - and won't send any output.
When I have mucked about - using Channel 1 as input, I did get input showing and the output meters were going too.... but no audible output. even if I tried other channels.
I am really hoping to get a real answer here - and some real understanding on what the IK Team is going to do about this... This was some pricy kit and ... as you say... Musicians First, please.